TRACK YOUR ORDER (INTERNATIONAL)
International Customers Warning: Sunglass.LA is not liable for shipping delays due to Customs and/or duties and taxes to the destination country.
International first class mail usually takes 1-2 business days to process after payment clears and a minimum 10-15 business days (2-4 weeks) for arrival. There is no detailed tracking for most first class International mail. Please allow additional delivery time for customs safety inspections, time varies per country. In delays due to international customs procedures.
International Customs Fees + Taxes:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
If you are not completely satisfied with our product or happy with your purchase, please let us know. Refunds and exchanges must be requested within 14 days upon delivery. To be eligible for a return, your items must be unused and in the same condition that you received it. It must also be in the original package with a receipt or proof of purchase.
If you would like a refund, please ship the item(s) to:
SGLA - RETURNS & EXCHANGES
16792 Burke Ln.
Huntington Beach, CA 92647
Once we receive and inspect your returns, we will send you an email notifying if the return was approved or rejected.
If you would like to exchange your item(s), email us at firstname.lastname@example.org with the item number/sku (found at the end of the item title) and the item variation/color of the style that you want.*
At SGLA, we build amazing fashion products at great prices but we understand that sometimes, things just don’t work out as planned.
If you happen to receive a defective/damaged item, we apologize for this inconvenience but please do email us at email@example.com and we'll resolve the problem with you immediately.