Shipping, Returns & Exchanges
- USPS First Class Mail:
- Standard Delivery - $2.95
- Free Shipping on domestic orders over $20. (Applies in Cart)
- USPS Priority Mail: $6.95 (1-3 business days depending on location)
USPS International Economy:
Standard International Shipping - $2.95
Free Shipping on International Orders over $20. (Applies in Cart)
International Customers Warning: (Sunglass.LA is not liable for long shipping delays, buyers purchase at their own risk).
International first class mail usually takes 1-2 business days to process after payment clears and a minimum 10-15 business days (2-4 weeks) for arrival. There is no detailed tracking for most first class International mail. Please allow additional delivery time for customs safety inspections, time varies per country. In delays due to international customs procedures.
International Customs Fees + Taxes:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
If you are not completely satisfied with our product or happy with your purchase, please let us know. Refunds and exchanges must be requested within 30 days of purchase. Any orders after that are valid only for store credit.
If you would like a refund, email us at email@example.com and ship the item to:
16792 Burke Ln.
Huntington Beach, CA 92647.
If you would like to exchange your item, email us at firstname.lastname@example.org with the 4-digit item identifier (found at the end of the item title) and the item variation/color of the style that you want.*
If you received a defective/damaged item, email us at email@example.com and we will be more than glad to reship or refund your item at no extra cost per our “no-hassle” policy.*
*You can also contact us via telephone at 1.888.378.6452 (for calls outside of the United States, call 1.714.794.5326). Our office hours are Monday - Friday from 9 am to 5 pm PST (Excludes all major U.S. holidays)